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Operations

Front-Line Technicians and Operations

  • Do you enjoy working outside?
  • Are you looking to learn new skills?
  • Do you have experience working with tools?

Our field and service technicians are careers that you can point to with pride and build a long-lasting career on our Operations team.

There are many pathways you can take to becoming a NiSource Field and Service Technician. You can begin your career as a high school graduate, veteran, skilled tradesperson or have an agricultural background.

Plant Technicians

  • Installation, repair and replacement of main line and service distribution facilities.

Service Technician

  • Install and remove gas meters, meter settings, and regulators; inspects and tests service and house lines for leaks.
  • Work on customer premises to turn gas on/off; read meters; test for line leaks and locate leaks.
  • Respond to customer inquiries including no gas, leaks, gas odors and fires.

Your career potential is endless! There are opportunities for advancement by promotions and progression throughout many different functions of our business. This is one of the many reasons individuals make NiSource their life-long employer.

Operations Leadership

Providing leadership, direction, and performance coaching to the front-line workforce.

Actively manage the development and training of our front-line workforce in an enviable work environment while pursuing continuous improvement.

Lead safe, efficient operations, providing direction and support to ensure optimal use of resources and timely, safe, and quality service.

We’re looking for individuals with:

  • Demonstrated leadership experience
  • Multiple years of experience in natural gas distribution operations (or equivalent, i.e. HVAC, plumbing, underground utility construction)
  • Demonstrated experience with quality improvement principles
  • Strong knowledge of on-the-job safety and compliance requirements
What Our Employees Have to Say

“As a Columbia Gas employee, our number one job is protecting life and property! That, to me, gives me a reason to get up every day and give my best at the job! As well as being surrounded by a great team and leadership.”

Nathaniel Richardson
Locator

“I started at NiSource 6 years ago with no previous gas experience. I worked in elementary education. My favorite part of the job is no two days are the same. My tasks are constantly changing day to day and I enjoy being outside working. I also enjoy helping people and really making a difference when it comes to emergency situations making them safe for our customers.”

Lee McDonald Hamilton
Service Technician

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