Sr. IT Analyst
This job posting is no longer active.
Location: Merrillville, IN, United States
Date Posted:
Req ID: R00938127
Description
Sr. IT Analyst
Full Time Perm
Way of Work: Hybrid
Salary: $91,000 - $136,600, plus 8% annual bonus
Location: Merrillville, IN or Columbus, OH
The IT Customer organization is accountable for Customer facing systems, including Billing, Customer engagement Channels, Energy Supply trading, Call Centers, CRM, Sales, and Marketing. This organization also supports all regulatory and compliance projects, new products & services programs, and the Advance Metering Infrastructure program
The Sr. IT Analyst will be a part of the IT Applications space, with a primary focus on application portfolio management, enhancement, and support. They will work closely with their assigned business partners to help plan work within their tower, work with project managers to successfully execute projects, and lead coordination with our service partners to maintain overall health and support of applications.
As a Sr. IT Analyst you will act as a liaison between the business, IT, and other project stakeholders. This role will be primarily assigned to the applications portfolio where they will help maintain a subset of applications, execution of application projects, assist with requirements gathering and coordination within an agile or waterfall team.
This Sr. IT Analyst will be assigned to the Customer Information Systems or Smart Metering team.
Your responsibilities may include, but are not limited to:
Business Planning: begin eliciting business requirements and modeling processes
Definition and Design: facilitate workshops to evolve scope, gather detailed requirements, and develop use cases and begin visualizing the end result
Requirements Elicitation: Leads, designs and facilitates business engagements to establish scope, business needs, project objectives, outcomes and expectations on business processes
Requirements Development: Works to ensure that quality business requirements are produced, accepted and approved by the key stakeholders
Operational Support: Day to day oversight of assigned application portfolio
You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.
Required Qualifications
Bachelor’s degree or equivalent work experience
4+ years of experience with business modeling, business analysis, and/or business application support
Experience with all phases of Software Development Lifecycle (SDLC) with one or more of the methodologies: waterfall or agile methodologies
Preferred Qualifications
Utility experience
ServiceNow experience
Experience with agile / iterative development methodologies
Knowledge / experience using testing tool like qTest and agile development tools like JIRA
Certification of Competency in Business Analysis (CCBA) or Certified Business Analyst professional (CBAP)
ITIL knowledge
Disclaimer
The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.
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Work Authorization
Authorized to work in the United States without requiring sponsorship.
Inclusion & Diversity
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.
Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.
Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.
Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.
By applying, you may be considered for other job opportunities.
Safety Statement
Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.
Salary Range:
$91,000.00 - $136,600.00Posting Start Date:
2024-12-12Posting End Date (if applicable):
2025-01-02Please note that the job posting will close on the day before the posting end date.
Summary
Our team supports the company's Customer Information Systems and Energy Supply applications - a total of approx. 80 applications. The team consists of a manager and 5 analysts - supplemented by a large service provider team. We are responsible for the day-to-day operations tasks as well as project delivery for the applications in our domain. The customer domain will be embarking on a major transformation effort and the business analyst will play a key role in this effort. The Sr. IT Business Analyst will be a part of the IT Applications space, with a primary focus on the customer application portfolio. They will work closely with our Business Relationship Manager to help plan work within their tower, work with project managers to successfully execute projects, and lead coordination with our service partners to maintain overall health and support of applications. The Sr. IT Business Analyst will also act as a liaison between the business, IT, and other project stakeholders. This role will be primarily assigned to the applications portfolio where they will help maintain a subset of applications, execution of application projects, assist with requirements gathering and coordination within an agile team. Your responsibilities may include, but are not limited to: • Business Planning: begin eliciting business requirements and modeling processes • Day to day operations oversight of a portfolio of applications • Definition and Design: facilitate workshops to evolve scope, gather detailed requirements, and develop use cases and begin visualizing the end result • Requirements Elicitation: Leads, designs and facilitates business engagements to establish scope, business needs, project objectives, outcomes and expectations on business processes • Requirements Development: Works to ensure that quality business requirements are produced, accepted and approved by the key stakeholdersInterested in working for NiSource?
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