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Technical Trainer - Service

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Location: Chester, VA, United States
Date Posted:
Req ID: R00934835

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Job Title:  Technical Trainer

Job Code:  107272

Job Summary

The Technical Trainer plans, prepares and delivers training programs to meet the development needs of the employees.  Provides quality, timely and innovative training curriculum, including but not limited to: safety and applications along with training within Gas Operations job classifications. Builds and maintains working relationships with operations, construction, engineering, customer operations, etc. while meeting their business needs.  Assess course and curriculum development. Takes actions to ensure employees are properly prepared to work safely, effectively and in compliance with all Regulatory, OSHA and industry requirements. This role also makes final determination on employee training and work readiness/progression status.  Works together with field operations and On the Job Trainers to determine employee competency to determine and deliver competency training as needed.


Principle Duties and Responsibilities

Technical Trainer 1:

  • Leads learning events to build student knowledge and skills with a primary focus on gas operation and maintenance, service, M&R, engineering, and other operations activities
  • Integrates classroom training, hands on practice and simulation, and on the job training (OJT) events that maximize student learning
  • Delivers training initiatives that provide practical in field experience for employees to build employees mastery
  • Identifies and recommends classroom and hands on training activity improvements while working with curriculum team to continually improve training activities
  • Directs the planning, execution, delivery, and facilitation of all training programs in specified disciplines
  • Provides training recommendation to governance process
  • Provides training recommendations to Operator Qualifications/Certifications programs to ensure employees are able to demonstrate knowledge and hands-on competency
  • Manage & direct the work of trainees while in training courses
  • Promotes a safe work environment by actively participating in all aspects of employee safety program and support our interdependent safety culture by ensuring the safety of co-workers   

Technical Trainer 2: (Includes Technical Trainer 1 duties plus):

  • Independently provides learning activities for more complex courses to improve student knowledge
  • Oversees training of tech trainer 1
  • Implements/trains learning initiatives that provide practical in field experience for employees
  • Identifies/reacts to learning opportunities, while developing employees towards masterly level of job positions
  • Partners with operations management to identify training needs and delivers programs to ensure compliance
  • Identifies needs and participates with Gas Standard reviews within operations
  • Researches, analyzes and applies current technology and related training by reviewing periodicals, journals, attending seminars, etc. to continuously improve training courses
  • Monitors energy industry trends, analyzes potential impacts and recommends strategic approaches

Required Qualifications for Position

Technical Trainer 2:

  • 3+ years of experience in gas industry and/or background in training within a related utility, skilled trades, emergency response community, or in training military personnel
  • Experience delivering effective technical training & evaluation programs
  • Knowledge of maintenance and operating procedures and processes used in the programs assigned
  • Excellent communications, presentation, interpersonal skills
  • Working knowledge of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.)
  • Valid driver's license
  • Estimated travel up to 20%

Preferred Additional Qualifications for Position

  • Bachelor’s degree and/or other technical related certifications


The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.

Inclusion & Diversity 
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Equal Employment Opportunity 
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, genetic information, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities. 

Safety Statement
Promote a safe work environment by actively participating in all aspects of our employee safety program.  Report any unsafe conditions and take actions to prevent personal injuries.  Support our interdependent safety culture by ensuring the safety of your co-workers.  Stay focused on the task at hand and promote productivity through good work habits.

Salary Range:

$77,400.00 - $116,200.00

Posting Start Date:


Posting End Date (if applicable):

Please note that the job posting will close on the day before the posting end date.

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