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IT Manager Network Services

Location: Merrillville, IN, United States
Date Posted:
Req ID: R00934591-OTHLOC-282

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IT Manager Network Services

Full Time Perm

Shift: Hybrid – 2 days onsite 3 days remote

Location: Columbus, OH or Merrillville, IN

The IT Manager Network Services will be responsible for managing a highly complex, enterprise-wide IT Infrastructure (Network) through the efficient delivery of all third-party and internally managed IT infrastructure (Network) used to support business process and services across the enterprise. This is achieved through the effective delivery of IT services through the management and orchestration of people, products, providers and processes. 

In this role you will work across IT towers and with the business partners to provide strategic direction and oversight for the design, development, operation and support of IT Infrastructures that fulfill the needs of the business, including the full life cycle of technical architecture, infrastructure network engineering, infrastructure network operations and IT Network service support.

Your responsibilities may include, but are not limited to:

  • Professionally develops self and staff by seeking out educational opportunities/knowledge transfer; keeping abreast of professional standards and publications; maintaining personal networks and participating in professional organizations.

  • Communicates with IT leadership and senior business leadership to review infrastructure strategy and technical roadmap.

  • Participates in the assessment of external and internal technology capabilities required to achieve desired competitive positioning

  • Collaborates cross-functionally to design improved infrastructure (network) and operations support processes.  Drive management and organizationally driven initiatives that contribute to long-term operational excellence.

  • Effectively communicates with Service Providers, sub-contractors, providing guidance and direction to ensure timelines and deliverables meet or exceed business partner needs

  • Demonstrates improvements in process and technologies working closely with Enterprise Architecture to evaluate and recommend new infrastructure technologies.  Deploys best practices and industry standards.

  • Plans and manages a portfolio of IT initiatives ranging from operations, engineering and projects / programs that are comprised of highly visible, high-profile projects that span the organization and have significant enterprise impact.

Minimum Qualifications

  • Bachelor Degree or equivalent combination of education and/or relevant work experience

  • 5+ years of experience in voice, LAN, WAN, CISCO ACI, cloud connectivity, or similar complex, enterprise-wide IT management experience

  • 2+ years of experience leading teams or projects

  • 2+ years of experience with cost management and resource capacity planning

  • 2+ years of experience in Business Process Analysis skills and Business Process Mapping

Preferred Qualifications

  • ITIL experience preferred

  • Familiarity with the Energy Industry is a preferred


This description is not designed to be a complete list of all duties and responsibilities required of the position

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Inclusion & Diversity 
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Equal Employment Opportunity 
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, genetic information, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities. 

Safety Statement
Promote a safe work environment by actively participating in all aspects of our employee safety program.  Report any unsafe conditions and take actions to prevent personal injuries.  Support our interdependent safety culture by ensuring the safety of your co-workers.  Stay focused on the task at hand and promote productivity through good work habits.

Salary Range:

$125,800.00 - $188,600.00

Posting Start Date:


Posting End Date (if applicable):

Please note that the job posting will close on the day before the posting end date.


Manager IT Infrastructure focused on Network delivery and operations.

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