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IT Analyst

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Location: Columbus, OH, United States
Date Posted:
Req ID: R00934200

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IT Analyst

Full Time Perm

Shift: Hybrid – 2 days onsite & 3 days remote

Location: Columbus, OH or Merrillville, IN

The Office of the CIO, IT Business Management governs and facilitates cross-functional coordination, management, and execution of the operational governance of IT. As the IT Analyst, you are primarily accountable for governing and supporting the IT workforce programs and ITIL process governance.

Your responsibilities may include, but are not limited to:

  • Assists with the tracking and allocation of all IT resources to ensure the right fit of resource capabilities against our strategic priorities  

  • Conducts invoice and payment validations and runs monthly reporting to support the IT training programs

  • Accountable for overseeing IT process governance and ITIL methodology which includes preparing and implementing detailed, organized, and user-friendly written procedures and leading governance meetings

  • Accountable for reporting and tracking the performance of IT Services including those performed by internal NiSource and third party vendors

  • Runs performance reports and scorecards that accurately reflect the overall quality of IT Services, including internal and external performance, customer service, and other metrics deemed important by NiSource business leaders  

Minimum Qualifications

  • Bachelors degree or equivalent work experience

  • 3+ years of experience working in IT managing processes and performance

  • 3+ years of experience as a financial analyst to include invoice tracking and validation, forecasting, spend analysis or similar job duties such as IT contract management, IT budgets and forecasts

  • 2+ years of experience analyzing information from a variety of sources to detect trends, associations, cause-effect relationships and other anomalies

Preferred Qualifications

  • ITIL experience or certification preferred


The preceding description is not designed to be a complete list of all duties and responsibilities required of the position

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Inclusion & Diversity 
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Equal Employment Opportunity 
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, genetic information, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities. 

Safety Statement
Promote a safe work environment by actively participating in all aspects of our employee safety program.  Report any unsafe conditions and take actions to prevent personal injuries.  Support our interdependent safety culture by ensuring the safety of your co-workers.  Stay focused on the task at hand and promote productivity through good work habits.

Posting Start Date:


Posting End Date (if applicable):

Please note that the job posting will close on the day before the posting end date.

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