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Change Management Delivery Lead

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Location: Merrillville, IN, United States
Date Posted:
Req ID: R00933450-OTHLOC-LOCATION-2D3-2D2617

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Job Title:  Change Management Lead

Job Code:  106621

Job Summary

The Change Management Lead will lead a team of resources responsible for creating and implementing change management strategies and plans to position the strategic purpose, benefits and change management implications to drive increased understanding and end-user adoption of common business practices, processes and technology solutions for a large-scale enterprise initiative or a portfolio of projects.


Principal Duties and Responsibilities
  • Lead the scoping, solutioning, estimating and delivery of change management solutions in support of high impact, strategically-aligned transformational initiatives to maximize employee adoption and usage and minimize resistance
  • Develop change management plans and identify people-related risks and mitigation strategies to drive alignment and commitment to specific business practice, process and technology opportunities
  • Drive stakeholder management and engagement, communication planning and execution across common platform transformational projects
  • Partner with Information Technology and business leaders in the design and execution of change solutions
  • Identify change management and business resource requirements and capabilities required to support strategy development and execution of specified common platform projects
  • Ensure timely and high quality tracking and reporting of the OCM team status and identified issues and risks
  • Develop and engage team of OCM professionals by providing role clarity, regular performance feedback and soliciting team input and ideas for moving forward
  • Provide leadership to supporting consulting resources and model strong collaboration across the broader change management and technical teams
  • Set expectations and coach team members and vendor partners to achieve outcomes as one unified team
  • Required Qualifications for Position

  • Bachelor’s Degree
  • 7-10 years experience in change management and communications related role leading complex, transformational change, with demonstrated experience in facilitating organizational development related efforts
  • Experience navigating matrixed environment
  • Experience leading teams, including multiple vendors/contractors
  • Demonstrated comprehensive knowledge and skills in OCM, including cultural change impact analyses, stakeholder alignment and management, communication planning, change network planning/execution, change readiness/effectiveness assessment and training strategy development
  • Ability to manage multiple projects at the same time and work in a fast-paced environment with tight deadlines
  • Self-directed; able to work both independently and collaboratively
  • Ability to work and interact at all levels of the organization; across functions and locations
  • Strong written and verbal communication skills, as well as excellent organizational, time management and follow-through skills
  • Ability to think strategically as well as execute at a detailed level
  • Strong skills with PowerPoint, Excel, Word; exposure to Visio, SharePoint and MS Project
  • Prior experience in a consulting environment
  • Disclaimer

    The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.

    Inclusion & Diversity 
    Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

    Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.

    Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

    Equal Employment Opportunity 
    NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, genetic information, or any protected group status as defined by law. Each employee is expected to abide by this principle.

    By applying, you may be considered for other job opportunities. 

    Safety Statement
    Promote a safe work environment by actively participating in all aspects of our employee safety program.  Report any unsafe conditions and take actions to prevent personal injuries.  Support our interdependent safety culture by ensuring the safety of your co-workers.  Stay focused on the task at hand and promote productivity through good work habits.

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    Please note that the job posting will close on the day before the posting end date.

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