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IT Systems Analyst - Entry Level

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Location: Columbus, OH, United States
Date Posted:
Req ID: R00933310

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IT Systems Analyst - Entry Level

Full Time Perm

Shift: Hybrid

Location: Columbus, OH

The IT Systems Team provides operational support and innovative solutions while supporting critical utility systems. The real-time and historical data is used to support critical business operations and planning efforts. The team is responsible for the application support spread across approximately 250 servers, over 900 interfaces, and over 7 million data tags.

The IT Systems Analyst works under the direction of the Manager IT Applications and is responsible for driving the performance of our IT Service Providers, providing enhanced guidance for technical problem support, and responsible for ensuing proper systems documentation is reviewed, approved, and maintained. As a Systems Analyst you will also be responsible for gathering requirements, writing technical specifications, configuration, and performing testing.

Your responsibilities may include, but are not limited to:

  • Partners with business and IT service providers to ensure timely resolution of systems issues and achievement of Service Level Agreements

  • Participates in solution of designs for small to medium size capabilities, upgrades, and disaster recovery exercises, etc.

  • Focuses on system stability, security, compliance

  • Provide day-to-day production support for applications, infrastructure, and end user client tools (ex. Datalink, Process Book, and PI Vision)

  • Provide performance optimization and system health monitoring in support of compliance with overall health and availability targets for production systems

  • Provide installation, configuration, and monitoring support for the PI system servers, the application operating systems, interfaces, and client tools on end user workstations

  • Provide monitoring and maintenance support for system security, deployment of patches, file backups, system restoration, and password management

  • Perform root cause analysis along with recommending and implementing preventive techniques as required

  • Support the analysis of business processes, information gathering, interpreting requirements, developing specifications, and implementing process workflows, including routing and approvals

You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

Experience listed below could be obtained through a combination of school work, classes, research, or any relevant previous job or internship experiences.

Please include any computer science, computer information systems, management information systems, technical certifications, coursework, or internship(s) related experience on resume

Minimum Qualifications

  • Bachelor’s Degree or equivalent work experience

  • Experience with IT Systems support such as help desk, infrastructure support, application support or related duties

  • Technical knowledge of networks, firewalls, and related hardware and software

Preferred Qualifications

  • Familiarity with applications (hosting, information management, networking, etc.)

  • Familiarity with SCADA, Operational Data Historian, HMIs, RTUs, PLCs

  • Experience with PI Data Archive, PI Asset Framework, PI Asset Analytics, PI Event Frames, PI Vision, and PI Notifications

  • Experience with PI integrator for business analytics

  • Windows System administration, Active Directory Security, PowerShell Scripting, or related IT Systems Supervisory Control and Data Acquisition (SCADA) duties

  • ITIL certification

  • Technical certifications


The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.

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Inclusion & Diversity 
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Equal Employment Opportunity 
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, genetic information, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities. 

Safety Statement
Promote a safe work environment by actively participating in all aspects of our employee safety program.  Report any unsafe conditions and take actions to prevent personal injuries.  Support our interdependent safety culture by ensuring the safety of your co-workers.  Stay focused on the task at hand and promote productivity through good work habits.

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Posting End Date (if applicable):

Please note that the job posting will close on the day before the posting end date.

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